Jea Phone Number

Jea Phone Number

Jea Phone Number | Head Office Address, Complaint, Email ID | Official Website

Jea Phone Number

Website Official Website
Residential Number (904) 665-6000
(800) 683-5542
Support Hours Monday – Friday, 7 a.m. – 6 p.m.
Commercial Service (904) 665-6250
Support Hours Monday – Friday, 8 a.m. – 6 p.m.
Email Commercial Services commercialservices@jea.com

Important Links

Walk-in Customer Care Center

  • 21 West Church Street, Jacksonville, FL 32202
    Monday – Friday, 8 a.m. – 5 p.m.

Department Contacts

Department Jea Phone Number / Email 
Become a Vendor/Procurement uvcrequests@jea.com
Cross Connection Control (Backflow) (904) 665-4410 or backflow@jea.com
Electric Reliability Compliance compliance@jea.com
Electric Development elecdev@jea.com
Employment Verification (For Present or Past Employees) hrisemprec@jea.com
Executive Office joneml@jea.com
Fats, Oils and Grease Collection Program (904) 665-7404 or fog@jea.com
Human Resources (904) 665-4402
Industrial Pretreatment Program (904) 665-5326 or ip@jea.com
Jacksonville Small and Emerging Business Program (JSEB) jsebprogram@jea.com
Medical Alerts (904) 665-6000
MyWay Prepaid Program (904) 665-2100
Natural Gas Supply for Commercial and Industrial Customers natgas@jea.com
Neighborhood Construction (904) 665-7500 or projectoutreach@jea.com
Plug-in Electric Vehicles electricdrive@jea.com
Public Records Request publicrecords@jea.com
Recruitment Services recsel@jea.com
School Programs (Power Pals) community@jea.com , or (904) 665-7068
Tax Department jeataxdepartment@jea.com
Telecommunications Device for the Deaf (TDD)
TDD relay services are available through ftri.org 24 hours a day. Questions about your account can be answered Monday – Friday, 8 a.m. – 7 p.m. and on Saturday, 8 a.m.- noon. You can report a service outage 24 hours a day.
711, or (800) 955-8771
Tree Trimming (904) 665-6050 or jeatreecare@jea.com
United Way Financial Assistance 211, or (904) 632-0600
Utility Line Location 811, or (800) 432-4770
Water, Irrigation and Sewer Pre-Service (904) 665-5260, or waterpreservice@jea.com
Water/Sewer Line Location (904) 665-4403
Water Quality waterquality@jea.com

Payments:

  • JEA
    P.O. Box 45047
    Jacksonville, FL 32232-5047

Correspondence:

  • JEA
    c/o Correspondence
    Department, CC-2
    21 W. Church Street
    Jacksonville, FL 32202-3155

Overnight Deposit Payment Address:

  • JEA
    c/o RCS, CC-3
    21 W. Church Street
    Jacksonville, FL 32202-3155

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